Refund policy

At Dwell & Co, we want our customers to shop with confidence. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can resolve the issue.

Return Eligibility

Returns or exchanges are accepted only if:

• The product received is damaged, defective, or incorrect.
• The item is unused and in its original packaging.
• The return request is made within 7 days of delivery.
• Clear photos or videos of the issue are provided as proof.

Non-Returnable Items

We do not accept returns for:

• Products damaged due to misuse or mishandling.
• Items used after delivery.
• Products without original packaging.
• Change of mind after delivery.
• Final sale or clearance items.

Refunds

Once your return request is reviewed and approved, we may offer a replacement, exchange, or refund depending on the case. Refunds, if approved, will be processed after the returned item is received and inspected.

Return Shipping

Return shipping charges may apply unless the product was damaged, defective, or incorrect due to our error.

Contact for Returns

For return or refund requests, please contact us:

Email: dwell.co99@gmail.com